Shipping policy

Thank you for shopping with [DECORIO]. We are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy below for information about order processing, shipping methods, delivery times, and more.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment has been successfully received.

Orders are processed during normal business days (Monday through Friday, excluding holidays).
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons, promotions, or holidays, processing times may be longer than usual.

If there is a significant delay with your order, we will notify you using the contact information provided at checkout.

2. Shipping Methods

We offer the following shipping options:

Standard Shipping
Expedited Shipping
Express Shipping

Available shipping methods may vary depending on your delivery location and the products ordered.

3. Delivery Timeframes

Estimated delivery times after your order has been shipped are:

Standard Shipping: [20 BUSINESS DAYS]
Expedited Shipping: [15 BUSINESS DAYS]
Express Shipping: [10 BUSINESS DAYS]

Delivery estimates are provided for convenience and are not guaranteed.

Unexpected delays may occur due to weather, carrier operations, holidays, customs inspections, or other circumstances beyond our control.

4. Shipping Costs

Shipping charges are calculated at checkout based on the shipping method selected, package size, weight, and destination.

Examples:

Standard Shipping: [5%]
Expedited Shipping: [10%]
Express Shipping: [17%]

If your store offers free shipping, you may add:

Free Standard Shipping on orders over [FREE SHIPPING THRESHOLD].

Any applicable taxes or duties will be displayed during checkout where required.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

Your tracking number
The shipping carrier
A tracking link (when available)

Tracking information may take up to [24 HOURS] to become active after your shipment has been processed by the carrier.

6. Delivery Issues and Delays

While we work with reliable shipping partners, delivery delays can occasionally occur.

We are not responsible for delays caused by:

Severe weather
Natural disasters
Carrier disruptions
Customs inspections
Incorrect or incomplete shipping addresses
Other events beyond our reasonable control

If your package appears to be delayed or lost, please contact us at [Info@martradingllc.net], and we'll do our best to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered:

Please contact us immediately at [Info@martradingllc.net].
If the order has not yet shipped, we may be able to update the address.
Once an order has shipped, address changes may not be possible.

Additional shipping fees may apply if a package must be reshipped due to an incorrect address.

8. Lost, Stolen, or Damaged Packages

If your order arrives damaged, incomplete, or appears to be lost:

Contact us within [3 DAYS] of the expected delivery date.
Include your order number and any relevant photos (if applicable).

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution, which may include a replacement, refund, or other remedy where appropriate.

Packages marked as "Delivered" by the carrier but reported as missing may require additional investigation before a replacement or refund can be considered.